Privacy Policy

Effective Date: 26 August 2026

TJ Tech (“TJ Tech”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request information about our services, engage with us regarding a project, or otherwise interact with TJ Tech.

TJ Tech operates from Dubai, United Arab Emirates and provides technology products, software engineering, systems integration, UAE e-invoicing solutions, consulting and digital transformation services.

1. Information We Collect

We may collect personal information that you provide directly to us.

This may include your name, work email address, telephone number, company name, job title, organization, service interests, project requirements, messages submitted through our contact forms, correspondence with our team and other information you voluntarily provide.

If you become a customer, partner, supplier or other business contact, we may also process information necessary to manage our professional relationship, including business contact details, project communications, technical requirements, contractual information and support records.

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, operating system, referring page, pages visited, approximate location, timestamps and website interaction information.

2. How We Use Your Information

We use personal information only for legitimate business and operational purposes.

We may use your information to respond to enquiries, understand your requirements, prepare proposals, arrange meetings, provide requested services, manage customer and partner relationships, deliver technical support, operate and improve our website and services, maintain security, investigate technical issues and comply with applicable legal or regulatory requirements.

Where permitted by applicable law, we may also use business contact information to communicate with you about services, products or developments that we reasonably believe may be relevant to your organization.

You may ask us to stop sending marketing communications at any time.

3. Basis for Processing Personal Information

Depending on the circumstances and applicable law, TJ Tech may process personal information based on your consent, steps taken at your request before entering into a business relationship, the performance of contractual obligations, compliance with legal requirements, protection of legal rights or other lawful grounds available under applicable data-protection legislation.

Where processing relies on your consent, you may withdraw that consent at any time, subject to applicable legal limitations.

Withdrawal of consent does not affect processing that was lawful before the withdrawal.

4. Contact Forms and Enquiries

When you submit an enquiry through our website, we may collect information such as your full name, work email address, company name, telephone number, selected service and the details of your requirements.

We use this information to review your enquiry, contact you, understand your requirements and determine whether and how TJ Tech may be able to assist.

Please do not submit confidential information, passwords, financial credentials or sensitive personal information through a general website enquiry form unless we specifically request it through an appropriate secure channel.

5. Customer and Project Information

During consulting, engineering, integration or implementation engagements, TJ Tech may receive information relating to a customer’s systems, processes, personnel or business operations.

Where TJ Tech processes personal information on behalf of a customer, the respective responsibilities of TJ Tech and the customer may also be governed by the applicable agreement, statement of work or data-processing terms.

Customers remain responsible for ensuring that personal information provided to TJ Tech has been collected and shared lawfully.

6. UAE E-Invoicing Services

TJ Tech may provide software, adapters, engineering and implementation services relating to UAE e-invoicing.

The specific information processed in connection with an e-invoicing implementation will depend on the customer’s systems, selected Accredited Service Provider, integration architecture and contractual arrangements.

TJ Tech does not use customer invoice information for unrelated marketing or advertising purposes.

Where TJ Tech processes information on behalf of a customer, such processing will be limited to the purposes required to provide the agreed services and subject to applicable contractual and legal requirements.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, security, performance or user preferences.

Where analytics or other optional technologies are used, they may collect information about how visitors interact with the website.

Where required by applicable law, we will request appropriate consent before placing non-essential cookies or similar technologies.

You may also control certain cookies through your browser settings. Disabling some cookies may affect the operation or functionality of the website.

8. How We Share Information

TJ Tech does not sell personal information.

We may share personal information with trusted service providers where reasonably necessary to operate our business or provide our services. These may include website hosting providers, cloud infrastructure providers, business communication platforms, professional advisers, technical service providers and other suppliers acting on our behalf.

We may also disclose information where required by law, regulation, court order or a competent governmental authority, or where reasonably necessary to protect our rights, systems, personnel, customers or other parties.

If TJ Tech is involved in a merger, restructuring, acquisition, financing or transfer of all or part of its business, relevant information may be disclosed as part of that transaction subject to appropriate safeguards.

9. International Data Transfers

Some technology and service providers used by TJ Tech may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that transfers are carried out in accordance with applicable data-protection requirements and that appropriate safeguards are used where required.

10. Data Security

TJ Tech applies reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, authentication, secure infrastructure, system monitoring, restricted permissions, encryption where appropriate, software updates and internal security practices.

However, no electronic transmission, website or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on the nature of the information, the duration of a customer or business relationship, contractual requirements, security considerations, dispute-resolution needs and applicable legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with our applicable processes.

12. Your Privacy Rights

Depending on the law applicable to you, you may have rights relating to your personal information.

These may include rights to request information about how your data is processed, obtain access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion where appropriate, restrict or stop certain processing, withdraw consent, obtain or transfer certain information where applicable, object to certain uses of your information and raise a complaint with the relevant supervisory authority.

These rights may be subject to exceptions or limitations provided by applicable law.

To exercise a privacy right, please contact us using the details below. We may need to verify your identity before responding to a request.

13. Marketing Communications

Where permitted, TJ Tech may send occasional communications concerning services, products, engineering capabilities, events or relevant business developments.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

We may continue to send non-marketing communications that are necessary for an existing business relationship, project, contract or support request.

14. Third-Party Websites

Our website may contain links to websites, applications or services operated by third parties.

TJ Tech is not responsible for the privacy practices, security or content of third-party services. We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

15. Children

TJ Tech’s website and services are intended primarily for businesses, professionals and organizations.

We do not knowingly seek to collect personal information from children through our general business website.

If we become aware that personal information relating to a child has been submitted to us in circumstances where it should not have been collected, we will take appropriate steps in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business operations or legal requirements.

The updated version will be published on our website with a revised effective date.

We encourage you to review this page periodically.

17. Contact Us

If you have questions about this Privacy Policy, how TJ Tech handles personal information or would like to exercise a privacy right, please contact us:

TJ Tech
Dubai, United Arab Emirates
Email: hello@tjtech.com

For privacy-related requests, please include “Privacy Request” in the subject line so that we can route your enquiry appropriately.